Warranty

BILLINGHAM 5-YEAR MANUFACTURER WARRANTY

Billingham Bags come with a Manufacturer Warranty for a period of 10 Years from the date of purchase with the following terms and conditions.

• The Billingham Manufacturer Warranty covers material and manufacturing defects existing at the time of the purchase and during the first 5 Years.
• The Billingham Manufacturer Warranty only comes into force if a proof of purchase is presented during the warranty period, you will have the right to have any manufacturing defect repaired free of charge.
• The Billingham Manufacturer Warranty is ONLY applicable to Billingham Bags purchased from Authorised Dealers within Australia.
• The Billingham Manufacturer Warranty does not cover normal wear and tear or deterioration as well as scratches or breakages due to physical damage, water or fire damage, loss, or theft.

For warranty claims or inquires please contact:

A: Unit 5, 37 Charlotte Street,
 Campsie NSW 2194

P: +61 2 8599 2858

E: sales@kudoscameras.com.au

Aftercare

CLEANING AND CARE

Billingham bags are designed to grow old gracefully! Professional photographers usually prefer a well-worn, battle-scarred Billingham to a new clean version; however, you may wish to reduce the grime level on your Billingham so here are a few tips:

• Remove any padded inserts, dividers and the base foam.
• DON'T put your Billingham into a washing machine; the detergent will almost certainly ruin the leather.
• DON'T dry clean your Billingham.
• Place the bag on a draining board and wash the bag with warm soapy water, using a nail brush on stubborn areas of dirt (don't submerge the bag in the water).
• Wash all soap away with clear water and allow to dry naturally (airing cupboard) or at least without too much heat. Excessive heat might affect the Stormblock waterproofing or the leather. Also, DON'T put the bag in a tumble dryer or equivalent device.
• When the bag is dry carefully apply leather dressing to the binding and leather areas. We recommend Mars oil or Nikwax. Try not to mark the canvas when you are applying the dressing.

The canvas is tough, the dyestuff resistant and Billingham Stormblock waterproofing is incredible, but hard scrubbing might lighten the colour and excessive heat or exposure to acids (such as battery acid) might spoil the Stormblock so please go carefully!

PLEASE NOTE:

• When storing the bag, we would strongly recommend that you make sure the bag is dry first and is stored in a clean and dry place to prevent bad smells or mould developing. Storing it in a shed or garage is usually a bad idea.
• The cleaning instructions for removable padded inserts and dividers are the same as for the bags themselves above.
• We would especially recommend against petroleum-based shoe polishes for treating the leather as they can cause the leather to dry out over time.