SHIPPING & DELIVERY
We strive to provide competitive delivery rates via our various national and international providers.
Same day delivery available upon request, extra charges may apply.
Shipping to a P.O. Box or Postal Locker, available by prior arrangement.
Transit insurance available. Orders up to AUD$1,000.00 are insured for damage or non-delivery (lost in transit). Most orders are tracked door to door.
Standard Manufacturer’s and or Supplier's warranty is provided with each product purchased.
We have access to specialist technicians who will endeavour to repair the majority of equipment including older and current products. Other services available; sensor and lens cleaning, flash repair, shutter replacement, etc.
Minimum quote fee is $95.00* including GST. If a repair can be done within this fee we will proceed to repair.
Should the cost exceed $95.00* including GST we will provide a quote and if accepted the $95.00* including GST will be deducted from the final repair cost.
(Studio Flash and JOBO Processor repairs – a minimum fee of $220.00* inc GST)
The majority of repairs come with a 3-month* warranty on parts and labour.
*This may vary depending on the repair technician or service center.
CONSIGNMENT AND TRADE-INS
Cash, EFT, and major Credit cards, PayPal and eWay.
Please choose carefully as we do not accept returns for “change of mind” or incorrect choice.
(We accept returns for faulty goods within 28 days for exchange)
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We will be offering photography workshops with guest photographers, suppliers and/or staff. Subscribe to our newsletter, Twitter and Facebook feeds for further information.